Return Period
You may request a return within 7 days after receiving your order.
To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
Non-Returnable Items
The following items cannot be returned:
- Used tools
- Products damaged by misuse
- Products without original packaging
- Batteries that have been used, damaged, opened, or improperly handled
- Clearance or final-sale products
- Products missing accessories, manuals, or parts
Return Process
To request a return, please contact us with your order number, reason for return, and product photos.
Returns must be approved before the product is sent back.
Unauthorized returns may not be accepted.
Return Shipping Cost
If the return is caused by customer preference, wrong purchase, or incorrect address, the customer is responsible for return shipping costs.
If the product arrives defective or we shipped the wrong item, we will provide a suitable solution after verification.
Refunds
Once we receive and inspect the returned product, we will notify you of the refund status.
Approved refunds will be processed to the original payment method.
Processing time may vary depending on your bank or payment provider.
Exchanges
If the product is defective or incorrect, we may offer an exchange, replacement part, repair solution, or refund depending on the situation.